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I try to post accurate pictures of all the polishes. Please take into consideration that most photos I use are taken in a lightbox by a swatcher or blogger. Cell phones, computer monitors, tablets, and other internet devices may show the colors differently. Please email me with any questions or concerns prior to making a purchase if you are unsure.

Because of the nature of my product, all sales are final.  I will not give refunds or make exchanges if you are unhappy with the color or finish.  I'm a small one-woman run business and cannot financially afford to do that.

Once you receive your items, I cannot be held responsible and will not issue refunds for breakages that are not related to shipping issues. I also cannot be held responsible and I will not issue refunds for any polishes that are not purchased directly from turtletootsiepolishes.com.  IE.  destash groups


Thermal polishes can be affected by the change in weather conditions.  We give a 6 month warranty on our thermal polishes.


All cancellations must be done within 12 hours of order. Once a label is printed for shipping, we are unable to cancel your order.