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REFUNDS

I try to post accurate pictures of all the polishes. Please take into consideration that most photos I use are taken in a lightbox by a swatcher or blogger. Cell phones, computer monitors, tablets, and other internet devices may show the colors differently. Please email me with any questions or concerns prior to making a purchase if you are unsure.

Because of the nature of my product, all sales are final.  I will not give refunds or make exchanges if you are unhappy with the color or finish.  I'm a small one-woman run business and cannot financially afford to do that.

Once you receive your items, I cannot be held responsible and will not issue refunds for breakages that are not related to shipping issues. I also cannot be held responsible and I will not issue refunds for any polishes that are not purchased directly from turtletootsiepolishes.com.  IE.  destash groups

THERMAL POLISHES

Thermal polishes can be affected by the change in weather conditions.  We give a 6 month warranty on our thermal polishes.

CANCELLATIONS

All cancellations must be done within 12 hours of order. Once a label is printed for shipping, we are unable to cancel your order.